T alking Cards .COM Support
Contact Information:
TALKINGCARDS.COM / DONGO LLC
P.O. Box 358436 Gainesville,Fl USA 32635-8436
Phone: 1-888-276-6245 ( )
The T alking Cards .COM Development Team...
As you can probably imagine, building cards & characters that can say anything you type is a very challenging task! Our extensive list of developers include text-to-speech technology experts, artists, script writers, illustrators, database managers, web programmers, and flash gurus. We've made Talking Cards our business, and we're dedicated to making them the best they can be. If you would like to offer any suggestions, please feel free to contact us or leave a comment below. We will do our best to respond in a timely manner.
Comments (66 ) - Xpress Yourself And/Or Reply To Others!
Comment by: Carolyn October 2, 2008
subscribed: yes
Hi there, I love this site, but am I going crazy or are there only additional MALE voices ? I cant find any option for alternative female voices, I dont want to send male voices ! Am I doing something wrong when I try and change an original voice? Thanks Carolyn
Thom ( replied ) October 4, 2008
subscribed: yes
Hello, We have 9 male voices available.
Comment by: Norine September 23, 2008
subscribed: no
I am disappointed that there are commercials -- even after I paid the fee. My children want to use this site, so it offends me that there are adds for asian mail order brides when we log on to use it. So while we think the talking cards are great, the advertisements are not appropriate for young people. We would not have joined if we knew the commercials were visible while making the cards.
Comment by: FJ September 17, 2008
subscribed: no
will subscribers be able to upload their own photos or could you provide cards with photo images vs. characters?
Elizabeth[Administrator] ( replied ) September 18, 2008
subscribed: yes
Thank you for your feedback. We do not have the abilitiy to make a custom or uploaded photo talk at this time.
Comment by: EVELYN eDGIN September 12, 2008
subscribed: yes
i CHANGED EMAIL AND LOST MY KEY HOW DO i FIX THIS? THANKS
Elizabeth[Administrator] ( replied ) September 12, 2008
subscribed: yes
Hello, Please contact the support center support_AT_dongo.com
Comment by: Excursia September 3, 2008
subscribed: yes
I like it...but it would be kool if u could embed the whole thing into like into myspace.
Elizabeth[Administrator] ( replied ) September 3, 2008
subscribed: yes
Thank you for your comments. You CAN insert this on MySpace. For more info please go here: http://www.talkingcards.com/mysite/
Comment by: Gabi September 3, 2008
subscribed: no
What a lovey modality to send messages to those you care about! It's one of my favorite e-cards site!
Comment by: MSG Greene August 31, 2008
subscribed: no
i see many different types of character and wonder why you havent included a soldiers. i have used this method to communicate with my wife and family and althought the charactors are amazing today i wondered why not a soldier, Airmen, army, navy any character like that would be nice.
Elizabeth[Administrator] ( replied ) September 2, 2008
subscribed: yes
Thank you for your feedback. Your character request has been noted. Please check back soon, for our upcoming military section.
Comment by: Mandy Dean August 28, 2008
subscribed: no
This is a really awsome website! I would like it if you could have multiple people talking at once though. My company was needing several characters to talk, not at once, but at different times. If you ever have this set up please let me know. Thanks so much for all your help!
Elizabeth[Administrator] ( replied ) September 2, 2008
subscribed: yes
Thank you for your comment. At this time we do have a multiple speaking character card. Your feedback has been sent to the programmers.
Comment by: Edna July 20, 2008
subscribed: yes
Hi honey hope you like this message, remember Dod do love you no matter what we go threw ok. sincerly edna
Edna ( replied ) July 20, 2008
subscribed: yes
hey i like this site nicely done
Comment by: stephy July 17, 2008
subscribed: no
This site is to good ! i love it
Comment by: Marilyn June 19, 2008
subscribed: yes
I absolutely love your site. WELL worth the money for a LIFETIME of use. I've been having so much fun with it! The last card, though, had background music I didn't want. I couldn't figure out how to get rid of it. Please let me know how to have NO background music. Thanks. Great product!!!!
Elizabeth [Administrator] ( replied ) June 20, 2008
subscribed: no
Thank you for your feedback. At this time, you can change the music to something else; but can not be turned off completely.
Comment by: caroline June 15, 2008
subscribed: yes
i do not like that you have to pay to get a key.
Comment by: milton pouncy June 6, 2008
subscribed: no
I brought this product so I could send my wife a card for valentines but cant get it to work at all need help!
Elizabeth [Administrator] ( replied ) June 6, 2008
subscribed: no
Hello, A key purchased in Feb. is still active and valid. If you have changed browsers or computers, please reactivate your key. If you no longer have your key, please contact us support at dongo .com
Comment by: Jordy May 29, 2008
subscribed: no
I was curious how I could go about sending someone else a subscription as a gift. Any help would be awesome.
Elizabeth [Administrator] ( replied ) June 6, 2008
subscribed: no
The use of the key requires your email address and billing name. At this time our checkout system is being updated.
Comment by: 121 May 25, 2008
subscribed: no
why u didn't put picture for ltl boy?
Elizabeth [Administrator] ( replied ) May 26, 2008
subscribed: no
Hello, Thank you for your comment. The background can be customized for all of our characters. Please let me know if you have any further feedback.
Comment by: curtis martin May 21, 2008
subscribed: yes
when a card is open why is the writing not attach with it, so the other person can read what has been written from the sender as well as listening from the one that is speaking ?
Elizabeth [Administrator] ( replied ) May 21, 2008
subscribed: yes
On the Make me talk page, towards the bottom, there is the option to have the bubble visible.
Comment by: Edward schwartz May 15, 2008
subscribed: no
Missing from you list of talking cards are anniversary cards (wedding)?
Elizabeth [Administrator] ( replied ) May 16, 2008
subscribed: no
Thank you for your feedback, we have received your request for wedding, anniversary cards. Please check back soon.
Comment by: THE BEAV May 12, 2008
subscribed: no
Becoming more familiar with your site now. My 101 self teach ( trial and error ) is making most things work. Recipients have given you a 10 for your cards and my humor. Hopefully, you will be adding more "real" characters to the choices. One of the other members suggested being able to add your own photos, but I know that creates some major work and additional costs. So for now 16.95 ain't bad, not bad at all. Not all of my talkcards are being received; you suggested receivers to check their bulk or spam folder, any other ideas ? I 'm using my well known email provider. Thanks, and have a great day !
Elizabeth [Administrator] ( replied ) May 13, 2008
subscribed: no
Thank you for your feedback. Are the emails not being received, or once received, the recipients are having difficulties opening them? Since you are using your own mail progrma, all of the emails you send should go through. If the recipients are having trouble viewing the cards, please make sure they have Flash® 9.0.28.0 or higher installed.
Comment by: Clara Van Dyne May 10, 2008
subscribed: no
My email address has changed. Please help me correct so my talking cards will reflect my email address. Thank you.
Elizabeth [Administrator] ( replied ) May 11, 2008
subscribed: no
Hello, Please contact support at dongo.com
Comment by: THE BEAV May 6, 2008
subscribed: no
After reading the comments of others, it appears this site is not ready for market. Yes I tried the testing version and it seemed to do well enough for me to spend the 16$ . BUT, like many of your other paid subscribers, the activation key is the first problem. I paid, but no key. I emailed paid receipt to support and will wait and zzzzzzz. Nap time. Second problem, support phone number, bad sign when you can't talk to"Don". Third problem, it appears "Don" has several dissatisfied people, no refund policy is a no no. Dongo should be named Dongone. Elizabeth, you are handling your job as well as you can. I know you appreciate the good comments you have received. I'm asking "DON" to give you support as well as his customers.. HAVE A NICE DAY, AS FOR ME,ZZZZZ
Elizabeth [Administrator] ( replied ) May 6, 2008
subscribed: no
Thank you for contacting the Support Center. Your key is available at the end of checkout and a copy is emailed to you also, please check your bulk/spam folder. We do not offer phone support, but we do monitor the support center 24hrs a day.
Comment by: Jim Smit April 26, 2008
subscribed: no
I t was so funny! you can make them say bad words
Comment by: nathan April 26, 2008
subscribed: no
the talking card is very funny omg guys ha............................ha
Comment by: chloe kimball April 23, 2008
subscribed: yes
i paid for key but can't remember where it is and nowhere on your site does it deal with this problem. either refund me or get me this info if u could
Elizabeth [Administrator] ( replied ) April 24, 2008
subscribed: no
Hello, The key is available at the end of checkout, and a copy is sent to your email as well. If you no longer have your receipt, please contact the support: support at dongo.com
Comment by: Carole April 20, 2008
subscribed: no
I tried and tried to send a card but could not get them through to anyone. I dont know what im doing wrong seems simple enough but it didnt work for me.
Elizabeth [Administrator] ( replied ) April 21, 2008
subscribed: yes
Hello, Thank you for your feedback. Once you click on send, a link is generated. Please copy and paste this link in the email that you send. Please tell me at what point you are getting the error.
always remain courteous
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